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Connect can be assigned to a Main or Additional phone extension. Please read the following recommendations. Skip to Main Content. Home Products. Expand search. Search Search. Log in. Information Hot Topic Rating Use a high number to promote an article in the product support pages like a 10, 9, 8, 7, 6 5. Use a low number to lower the probability of the article showing up on the support page. Mobile devices and their operating systems change on a regular basis, and the latest updated Switchvox software is required to handle those changes.

Switchvox Subscriptions must be active. If Subscriptions are expired, Connect Mobile cannot be used. Users must have a valid unique email address to use Connect. Android 6 and higher and iPhone iOS 11 and higher are required. Encryption not only increases your security but also bypasses any connection issues created by routers with improper SIP ALG implementations. Done Starting Zulu Server PID is Once Zulu is running you can move on to getting one or more users setup: In the Users tab, make sure you have a user for the extension you wish to use to test.

Below is an example:. If you have email setup and working, you can email the user a password setup link: 1.

Go back to the users tab 2. On Windows, you may need to allow the client through Windows Defender. To ensure that your phones are assigned correctly, you can choose a method of authentication to be used before the phone will be assigned:. Assignment Code. One code displays the extension list and lets any extension be assigned. The extension list is always displayed, but after an extension is chosen, that extension's password must be entered.

Enable Open Enrollment Period. This option sets a period of time where phone-based assignments can be created without any authorization. Use this option with caution. Click Save Assignment Options when finished defining or making changes. Skip to Main Content. Home Products. Set NTP Server to 0.

Set Sip Keep Alive Interval Seconds to 30 you may need to adjust this value depending on your firewall. If registration is failing, check over the settings entered above.